Returns Policy

ALL SALES ARE FINAL

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All sales are final. Because many items (especially signed or personalized books) are prepared specifically for each order, I do not offer returns, exchanges, or refunds once an order has shipped. 

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Please review your order (especially any requested personalizations and spellings) carefully before completing your purchase. 

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DAMAGED ORDERS

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If your order arrives damaged, please contact us within 7 days of delivery at:

Email: author@emanriquez.com 

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To help resolve the issue quickly, please include clear photos of: 

• The damaged item

• The packaging

• The Shipping label

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If damage is verified, I may offer one of the following solutions:

• A replacement item (if inventory is available), or 

• A refund at my discretion

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LOST OR STOLEN PACKAGES

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Elizabeth Manriquez is not responsible for packages that are marked as delivered by the shipping carrier. 

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If your package is lost or stolen, please contact the shipping carrier directly for assistance.

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CONTACT

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If you have questions about your order or our Returns Policy, please send us a message via the Contact page.